We offer only the latest Xerox Machine models, giving you multiple options to choose from.
BETTER THAN NEW
Our Xerox Copier Machines contain after market upgrades that help increase up-time making our Xerox Printers better than new!
Keeping up with a Commercial Printer can be tough, so we offer Service, Maintenance, and Supply plans to make things easier.
NEW LEASE RATES
All of our qualified CPO machine’s lease rates have been updated to offer better savings for you.
What is USA Copiers Story?
Let us tell you a story...
The easiest way to explain how you are getting the best price on a Xerox machine from USA Copiers is thinking about it like having the option of buying a two month old BMW 5-Series for the same price of a brand-new Kia. The BMW also comes with the full factory bumper to bumper warranty and it has better gas mileage than the Kia. Which one would you get? This is the same service we offer our customers when it comes to buying, leasing, or servicing one of our Top Brand Printers.
How can you offer 40% savings?
How is it even possible...
USA Copiers sells, leases and services new and used current model year Xerox copiers. Our used Xerox Copiers only have two months or less of usage on them. For all intents and purpose, these are hardly considered used. From repos to demo units, USA Copiers sources only the very best performing Xerox machine models of copiers whether new or used. Once in our facility, our Xerox trained technicians perform dozens of tests to make certain that all of our machines perform perfectly. The only difference? High quality Xerox copiers featuring all of latest technology for up to 30-40% off!
Think of it this way, if you could buy a two month old BMW 5 series sedan for the same price as a new KIA, which one would you get? Now, what if I told you that your new BMW also came with the full factory bumper to bumper warranty and it got better gas mileage then the KIA?
This is the easiest way we have found to explain to folks what they are getting when they choose our Certified Pre-Owned Xerox machine instead of a new machine from USA Copiers.
What's your customer service like?
The best in the business...
Poor service is the #1 complaint of customers who call us looking to switch commercial copier vendors.
The typical copier company will try to impress you with claims of 2-4 hours response time. This does not address the main question that really matters.
“How long will it take you to fix the copier and can you fix it the first time!”
Who cares if the tech responded within 4 hours if the machine is not fixed the first time or if it takes several days to get parts.
At USA Copiers, we have pioneered the nation’s first TRUE national service plan. No other copier company in the US delivers service like we do.
First, we only sell and lease Xerox machines and no other brand. Xerox machines require 1/3 the service over any other brand so focusing on just Xerox machines makes our service 2/3 better out of the gate!
Secondly, we don’t trouble shoot machines on site. Xerox machines will generate a unique ‘fault code’ when they are sick. Our national service team in Charlotte NC will determine the problem and then dispatch a tech with not just the part, but the entire sub system for the machine! This has driven USA Copiers first visit fix rate to over 92.1% since we don’t have to keep trying different parts over several visits. We fix it right the first time!
Lastly, because the Xerox machines will send our service team ‘fault codes’ when they are sick, our service team is able to use remote sessions over the internet with customers to completely resolve issues on 30% of their service request!
At USA Copiers, we take service insanely seriously!
Are there any benefits for me?
Be a client with benefits...
Same Day & Next Day Supplies
Our state of the art Xerox machines will give you plenty of warning before they run out of any supplies, however, life happens. In the business world, it goes without saying that you and the rest of your office is focused on your business first. Sometimes it is just a simple matter that someone replaced the last toner on your shelf in the machine and forgot to tell anyone. Regardless, we offer same day supply delivery for the greater Charlotte area when you need it. We even offer next day FedEx delivery to our customers located states away.
Free Loaner Machines
In addition to having the best service in town, we provide FREE loaner machines in the extremely rare situation where our technician cannot fix your machine in the same day. When I say rare, I mean we have only had to do this three times in the last four years. However, it’s a wonderful insurance policy that is free of charge that our customer love us for.
XEROX MACHINES ONLY REQUIRE 1/3 THE NUMBER OF SERVICE CALLS AS OTHER BRANDS.
“FAST SERVICE IS GREAT, BUT NEEDING LESS SERVICE IS EVEN BETTER!”
FIRST VISIT FIX RATE: LESS THAN 68%
PROMISE ONLY “RESPONSE TIME”
1 TECH PER 300 MACHINE RATIO LOCAL
SELL INFERIOR BRANDS AT FULL PRICE
FIRST VISIT FIX RATE: MORE THAN 92%
FOCUS ON “RESOLUTION TIME”
2 TECHS PER 200 MACHINE RATIO NATIONALLY
SELL AND SERVICE XEROX MACHINES UP TO 40% OFF FULL PRICE